Terms and Conditions

Terms and Conditions

Placing an order indicates your acceptance our terms and conditions. We will treat each order for prints as an offer by you to purchase the goods subject to these terms and conditions. These terms and conditions do not affect your statutory rights. We the supplier have, the right to refuse at our discretion to supply any printed matter ordered by you.

Description of goods - All descriptive matter, specifications and advertising are for the sole purpose of giving an approximate description of the items/prints. Prints may not fit exactly to the size ordered & may need to be cropped, this will be done to our discretion unless otherwise stated. Every effort is made to make images a good representation of the actual product but 100% accuracy cannot be guaranteed.

All products are subject to availability and may be withdrawn at any time. However it is our company policy to contact you if for any reason we find your images sent to us are unsuitable for printing or reproduction and you will be offered a full refund or to reupload a more suitable image. Delivery - All delivery addresses will be copied as per the customer input. If the carrier or post cannot deliver because of incorrect address then we reserve the right to charge an additional supplement. Please note that all of our goods are delivered in tubes therefore will not fit into a letter or post box, please bear this in mind when you are providing your delivery address.

Payments - We accept payments by PayPal or by cheque. On the order you must provide us with your exact address and telephone number.Your order will only be dispatched once we are satisfied that payment has been properly received.

Availability of goods - While we try to deliver all goods ordered in accordance with our pledge, we take no responsibility for any consequence of late delivery however caused.

Damaged in Transit - Time limitation of notification of claims - It will be your responsibility to inform us immediately of any damage to delivered goods. Details must be recorded on the delivery documentation, and must be not later than 2 days. It is imperative that you do not dispose of any of the packaging as this will be required to affect your claim against the carrier. All returns are dealt with by re-supply of prints.

Missing parcels - It is your responsibility to sign for the correct number of packages as shown on the delivery or carrier consignment note. If you suspect that there items missing from delivery, first check that the order has not been partly shipped. Any shortage must be noted on the delivery note and notify us within 2 days.

Non Deliveries - We will not accept liability for goods lost in transit unless we are notified within 2 days from expected delivery date. We shall accept no liability for shortages non deliveries, incorrect goods or damaged on delivery outside the stated timescales. Expect when extenuating circumstances have prevented notification within the stated timescale. It is your responsibility to arrange for redelivery if you are out when the goods are delivered, all delivery details will be provided. Goods returned to ourselves because delivery was not possible & no contact has been made within the timescales stated will be subject to a redelivery charge at our standard rate.

Events beyond our control. - We are not responsible for any delay or failure in carrying out our duties under this Agreement if the delay or failure is caused by circumstances beyond our reasonable control.

Colour printing - We aim to obtain the best possible colour reproduction on print work but because of the nature of the processes involved, we shall not be required to guarantee an exact match in colour or texture between the customer's photograph and the printed Product.

Complaints - Should you need to contact us regarding products which you are not completely satisfied please email us. We will respond to all complaints as soon as possible.

Privacy - Your email address is stored on our server and is only used by ourselves. This data will not be passed on or sold to any third parties.

Governing Law - This Agreement will be governed by English law and will be subject to the non-exclusive jurisdiction of the English Courts.

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